Privacy Policy

Theorrem respects your privacy. This policy explains what information we collect, how we use it, and the choices available to people who visit our website, contact us, or work with us on AI workflow automation.

Last updated: June 2026

1. Scope

This Privacy Policy applies to visitors of theorrem.com, people who contact us, prospective customers, customers, vendors, and other business contacts. It also applies when we provide services such as workflow discovery, AI agent design, CRM/support automation, integrations, reporting workflows, and related consulting.

Where Theorrem processes data inside a customer’s business tools, we usually do so on behalf of that customer and according to the agreed workflow, access, and project scope.

2. Information we collect

We may collect information you provide directly, including your name, email address, company name, role, phone number, website, message details, workflow requirements, meeting notes, and files or examples you voluntarily share with us.

When we work on a project, we may process business information required for the selected workflow, such as CRM records, support tickets, messages, spreadsheets, reports, knowledge base content, approval rules, and integration metadata.

We may also collect basic website and device information such as pages visited, browser type, referral source, approximate location, and interaction data through analytics or similar technologies.

3. How we use information

We use information to respond to inquiries, understand your workflow, prepare proposals, provide services, configure integrations, test AI agents, monitor quality, troubleshoot issues, improve our website, and communicate with you about Theorrem.

We may also use limited information for internal business operations such as security, record keeping, analytics, service improvement, and compliance with legal obligations.

We do not sell personal information. We may share information with trusted service providers that help us operate our website, email, hosting, analytics, meetings, forms, project delivery, and integrations.

For customer projects, data may be sent to connected tools or AI/model providers only as required to deliver the agreed workflow. We aim to keep access limited to the minimum data needed for the use case.

We may disclose information if required by law, to protect our rights, to prevent misuse, or in connection with a business transfer such as a merger or acquisition.

5. Cookies and analytics

Our website may use cookies, analytics, or similar technologies to understand traffic, improve performance, and learn how visitors interact with the site. You can control cookies through your browser settings.

6. Your choices

You can request access, correction, or deletion of your personal information by contacting us. You can also ask us to stop sending non-essential marketing communications.

Some information may be retained when needed for legitimate business records, security, legal compliance, or completion of services requested by you or your organization.

7. Security and retention

We use reasonable technical and organizational measures to protect information. For AI workflows, this may include access limits, approval gates, scoped integrations, audit logs, testing, monitoring, and human review for sensitive actions.

We retain information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Contact us

If you have privacy questions or requests, contact us at privacy@theorrem.com.